New Zealand Shipping: Shipping is a flat rate of $5 for art prints within NZ. Orders are sent using a signature required courier service so a delivery card should be left by the courier if you are not home. Printing is usually within one business day, and delivery times are approximately 3-5 business days after your order has dispatched - Rural deliveries can sometime take longer than standard postal addresses. If you need your order quickly, please contact us and we'll see what we can do to help. Note: Decal orders will be sent separately from print orders, Please allow 10 working days for decal delivery.
Australian Shipping: Standard: Standard shipping to Australia is a flat rate of $10. Delivery time is approximately 10 business days. This method is not trackable. Courier: Tracked courier to Australia is a flat rate of $15. Delivery time is approximately 5 business days. Note: unfortunately we are unable to ship framed prints outside of New Zealand
International Shipping : Shipping to the rest of the world is a flat rate of $25. International orders are not tracked. Delivery times are approximately 1-3 weeks. Note: unfortunately we are unable to ship framed prints outside of New Zealand
PAYMENT METHODS & INFORMATION: By default all prices are displayed in New Zealand Dollars (NZD). A dropdown menu of alternative currency options is located at top right of website. For comparison value of other currencies, use Google Currency Converter as a guide.
Cart payments can be made using these methods:
Credit Card - We accept Visa & Mstercard. Our credit card transactions are securely processed by Payment Express www.paymentexpress.co.nz. POLi - POLi allows New Zealand based customers to make a payment using money straight from your bank account. POLi is free to use, doesn't require you to register, is safe and secure and best of all allows you to use your Internet Banking to make the purchase. learn more here: www.polipay.co.nz/ Bank Deposit - For this method, please follow payment instructions that will be visible on screen once you have placed your order. Payment is due before order will be processed. Note: If no payment is received within 7 days the order will be cancelled. Paypal - Payment using your Paypal account is available on request
INFORMATION ABOUT OUR ART PRINTS & FRAMING: Print Size information: (reverse dimensions for landscape prints)
Unframed Print Sizes A5 = 148 x 210mm (image size = 120 x 178mm) A4 = 210 x 297mm (image size = 165 x 257mm) A3 = 297 x 420mm (image size = 233 x 363mm) A2 = 420 x 594mm (image size = 514 x 330mm) A1 = 594 x 841mm (image size = 481 x 713mm) A0 = 841 x 1189mm (image size = 681 x 1009mm)
Overall Frame Sizes A4 = 260 x 350mm A3 = 350 x 470mm A2 = 470 x 640mm A1 = 640 x 890mm
Framing Details Note: The moulding used for the raw oak frame is a thinner than the black & white options (as shown in picture). Also, some of our retailers frame our prints themselves so the frames they use may vary from ours.
INFORMATION ABOUT OUR WALL DECALS: Our range of wall decals are created in collaboration with decal experts 'Your Decal Shop'. Wall decals ordered on our website are produced and shipped to you in a tube directly from Your Decal Shop, but any queries regarding your order should be sent to us via email email@example.com
Information regarding application of your decal(s) will be included with your order.
PLEASE NOTE! These decals will not adhere to wash'n'wear painted surfaces.
Returns All of our art is printed on demand so we can not take returns if you change your mind. However, if the goods are faulty we will meet our obligations under the Consumer Guarantees Act. If you find our products do not arrive in perfect condition, please contact us immediately at orders (at) glennjonesart (dot) com
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Postal Address PO Box 78258, Grey Lynn 1245, Auckland