We have FREE tracked courier shipping for all orders. Orders are sent from Auckland using a signature required courier service so a delivery card should be left by the courier if you are not home. Please note that rural deliveries can sometimes take longer than standard courier addresses
Art Print Production Time: Printing is usually within one business day, and framing can take 2-3 more days. Delivery times from Auckland are approximately 2-4 business days. If you need your order quickly, please contact us and we'll see what we can do to help.
Canvas Print Production Time: All canvas prints are printed and stretched to order. This can take up to 10 working days before they are ready to ship. Delivery can be approximately 2-4 business days.
Other Products: We generally send these within a couple of business days (except neon lights which are made to order and usually take 2-3 weeks)
Yes we have email gift vouchers - click here
Yes, you can pick up your order from Ponsonby in Auckland. Choose the 'Auckland Pick Up' shipping option in our store checkout when placing your order. We will email to let you know when it's ready to collect.
Our art is available in a range of sizes from A4 to A0, either unframed or framed in a choice of colours. See our Art & Size Info page for all dimensions
Unframed A4 to A2 sized prints are placed in a clear sleeve with cardboard backer then sent flat-packed. Larger sized prints are sent in a tube. All framed prints are carefully wrapped in bubble wrap and placed in a protective cardboard box made to size.
Questions about paper and frame size are probably what we get asked about the most, so here's some help.
• It's always easiest to start with A4 as a reference. This is the size of a standard piece of paper, like what you'd get something photocopied on or receive a bill in the mail.
• As shown in the diagram, the next size up is A3 which is the size of two A4 sheets combined.
• Then A2 which is two pieces of A3 and it continues to double like that for each size up to A0 which is 16 pieces of A4 combined.
Something that can confuse people is that the number gets smaller as the paper gets bigger. We hope that helps, For all dimensions of our art click to see our art & size info page.
Need some help or have a question for us? Use this form to send a message. Julia or Glenn will be back in touch ASAP.
Glenn originally created these craft and colouring activities during covid lockdowns. They're free for anyone to use.
With the Christmas rush steadily approaching here's a guide for order cut-off dates.
These dates are a guide, couriers are busy so orders close to Christmas can be affected by delays.
Australian Orders: December 4
A0 Framed Prints: December 4
Rural & South Island Orders: December 17
North Island Orders: December 19
Auckland Pick-Up Orders: December 21 (A4, A3 & A2 Framed and Unframed Prints only)